I have been a user for 9 years. I remember the update from dk3 to dk4. Sadly the same mistake was made. The mistake was/is that users are doing the debugging. I remember the group frustrati where we went with our complaints. I am curious now if there were/are requirements that had to be met and what those requirements were/are? Certainly there is a question about what functionality was/is required. Unfortunately this is what I call seat of the pants development. Try something and if it works fine and if it doesn’t try again. I have been involved with computers since 1964, so I know a thing or two. What I can tell is that not enough thought went into this and certainly not enough testing.
Yes I believe you will fix the problems, just like the federal government fixed the obamacare web site problems. However, do not make the same mistake a third time. When you upgrade to dk6 think first. Develop user requirements and test before beta’